Collection: Products

Questions, answered

How fast will my order arrive?

Orders are dispatched within one business day. Standard delivery takes 5–12 business days and is complimentary on orders over $75. A tracking link is emailed to you when it ships.

What if it's not right for the room?

You have 30 days to return anything for a full refund. Items should be unused and in their original packaging. Start a return by replying to your order confirmation email.

How long does the battery last?

Every LUMEN fixture is rechargeable over USB-C. In typical household use a full charge lasts three to six months. A low-battery indicator gives you plenty of warning.

Is it really covered for two years?

Yes. Every fixture carries a 2-year warranty against manufacturing and electronic faults. Contact us with your order number and we'll repair or replace it.